Job Description

Benefits:

Paid time off

Parental leave

Client Services & Office Administrator (Part-Time English/Spanish) Enrique Carlos Farmers Insurance Agency

We are looking for a motivated, bilingual (English/Spanish) individual to join our growing Farmers Insurance Agency in a part-time capacity. This is more than just a job — it's a launching pad. The right candidate will grow alongside our agency, with a clear path toward becoming a full-time, licensed insurance professional. No insurance experience or license is required to start; what matters most is your drive, your people skills, and your willingness to learn and grow.

What You'll Do

Client Services

Be the friendly, professional first point of contact for clients calling, emailing, or walking in — in both English and Spanish

Assist clients with policy questions, billing inquiries, coverage concerns, and general agency needs

Help Spanish-speaking clients navigate their insurance needs with clarity and confidence, serving as a trusted bridge between the client and the agency

Follow up with clients on renewals, outstanding documents, and policy changes

Support client retention through consistent, caring communication

Office Support

Keep the office running smoothly — managing files, correspondence, scheduling, and daily administrative tasks

Maintain accurate client records in the agency management system

Assist the agent and team with reports, mailings, and other operational needs

Help coordinate client outreach, referral follow-ups, and community engagement efforts

Your Growth Path

This role is intentionally designed as a stepping stone. Here's what that looks like:

Start part-time — learn the agency, the clients, and the industry

Obtain your Property & Casualty (P&C) license — we'll support you through the process (required for advancement)

Grow into a full-time role — demonstrate your value and transition into a full-time licensed agent or service representative position within the agency

We invest in people who invest in themselves. If you're hungry to build a career in insurance and financial services, this is the opportunity.

What We're Looking For

Bilingual fluency in English and Spanish — required

Strong communication and interpersonal skills

Friendly, professional, and dependable

Organized, detail-oriented, and able to manage multiple tasks

Comfortable with basic computer use (Microsoft Office, email, etc.)

No insurance license required to start — but must be willing to obtain a P&C license to be considered for full-time advancement

Prior customer service or office experience a plus, but not required

Position Details

Type: Part-Time

Language Requirement: Bilingual English/Spanish

License Requirement: Not required to start; P&C license required for promotion and full-time consideration

Growth Opportunity: Clear pathway to full-time licensed agent role

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