Job Description

Health Program SpecialistThis position will serve as the Hotline Operator for the Adult Protective Service Unit and will be responsible for managing the daily operations of the Arkansas Adult Maltreatment Hotline. This position is governed by state and federal laws, and agency policy. Manage the Adult Maltreatment Hotline by entering reports of suspected maltreatment in the APS database. Confer with clients via telephone. Provide supportive services to state, federal, and outside agencies. Assist supervisors and administrators by prioritizing incoming calls, researching case history for telephone inquires, and performing other day to day administrative support functions. Perform other duties as assigned. Preferred Skills: Experience using Microsoft Outlook, Excel, and Word.The Health Program Specialist is responsible for the development, coordination, implementation, and monitoring of public health programs designed to address specific health issues or populations across Arkansas. This position supports state efforts to improve community health through evidence-based program strategies, stakeholder engagement, and interagency collaboration.Primary Responsibilities:Plan, develop, and coordinate public health programs to address key health concerns such as chronic disease prevention, maternal and child health, environmental health, infectious disease control, injury prevention, or health promotion.Evaluate program effectiveness using health data, performance metrics, and community feedback; adjust goals and strategies as needed to improve outcomes.Develop educational materials, outreach tools, and technical guidance for community partners, stakeholders, and the public.Prepare reports, grant applications, and program summaries in accordance with agency, state, and federal requirements.Collaborate with internal departments, local health units, schools, nonprofits, and other governmental agencies to coordinate service delivery and leverage resources.Maintain accurate, organized records of program activities, expenditures, outcomes, and evaluations.Conduct community outreach and represent the agency at public events, health fairs, advisory meetings, or legislative briefings as needed.Ensure that all program activities are conducted in compliance with public health laws, grant conditions, and departmental policy.Respond to inquiries from the public or partners regarding program information and resources.Knowledge and Skills:Strong understanding of public health principles, population health, and program development cycles.Ability to analyze and interpret health data, epidemiological reports, and demographic trends.Proficient in preparing clear and accurate program reports, policy documents, and grant submissions.Experience working with data systems, spreadsheets, and digital tools (e.g., Microsoft Excel, SharePoint, or program-specific software).Effective written and verbal communication skills with the ability to tailor messaging for professional, public, and diverse audiences.Minimum Qualifications:A bachelor's degree in public health, health science, social work, education, public administration, or a closely related field is required.The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

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