Job Description

Do you love working with talented people? So do we! Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more. Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location. Location: REMOTE Job Id: 4196-mSupply # of Openings: 1 About mSupply mSupply is a leading North American distributor serving professionals across the appliance, HVAC, plumbing, commercial kitchen, and other essential service industries. We help contractors, technicians, and industry professionals get the products they need through a broad distribution network and a commitment to exceptional service. As we continue to expand our digital capabilities, we are investing in the people, processes, and technology that make it easier for customers to find, evaluate, and purchase the products they need online. The Opportunity The Digital Merchant Specialist plays an important role in the day-to-day merchandising of mSupply’s eCommerce properties, primarily PartsToday.com and MyMarcone. This role is responsible for keeping the digital catalog accurate, complete, organized, and easy to shop. You’ll work hands-on with product publishing, catalog expansion, product content, categorization, and digital merchandising while partnering closely with Product Data and Marketing. Your work will directly influence how customers discover and purchase products online. What You’ll Do Manage daily digital merchandising activities across PartsToday.com and MyMarcone, including product publishing, categorization, content updates, and Shopify site updates. Audit the digital catalog against enterprise inventory to identify product and category coverage gaps and opportunities for expansion. Enrich and publish new products and categories while maintaining accurate product attributes, descriptions, imagery, and categorization. Support the online shopping experience through category organization, search and navigation improvements, cross-sell opportunities, and promotional content. Partner with Product Data on enrichment workflows, data readiness, and publication standards to ensure products are ready for the customer. Collaborate with Marketing and other cross-functional teams to support promotions, product launches, and digital merchandising initiatives. Monitor catalog and basic eCommerce performance metrics and use insights to identify opportunities for improvement. Proactively identify catalog issues, product gaps, and customer experience opportunities and work with the appropriate teams to resolve them. What You’ll Bring 2+ years of experience in eCommerce operations, digital merchandising, online catalog management, or a related field. Hands-on Shopify experience is required . Experience managing product data at scale, including attributes, categorization, imagery, descriptions, and other digital content. Experience working with PIM, MDM, ERP, or other product/catalog management systems. Familiarity with eCommerce analytics and the ability to use basic performance data to support merchandising decisions. Strong attention to detail and organizational skills with the ability to manage a high volume of SKUs and competing priorities. Ability to work independently, take initiative, and proactively identify issues and opportunities. Strong communication and collaboration skills. Experience in B2B, distribution, HVAC, plumbing, appliance, or trade-focused eCommerce is a plus. What Success Looks Like The digital catalog is accurate, organized, current, and continually expanding. Product data and content consistently meet established quality standards. Customers can easily find and navigate products through clear categories, relevant cross-sells, and a well-organized online experience. Digital merchandising initiatives, product launches, and promotions are executed accurately and on time. Product Data, Marketing, and other cross-functional partners view you as a reliable, proactive partner. Catalog gaps and customer experience issues are identified and addressed before they become larger problems. Why Join mSupply? At mSupply, you’ll have the opportunity to play a meaningful role in the continued growth of our digital commerce business. You’ll work closely with Product Data, Marketing, Merchandising, and other teams while gaining exposure to eCommerce, product data, and digital merchandising. This is an opportunity to make a visible impact on how customers experience mSupply online while growing your expertise in a fast-evolving digital environment. What We Offer: We prioritize your well-being from day one with a comprehensive benefits package that includes: Medical, dental, vision, and prescription coverage effective immediately 401(k) plan with company contributions Life insurance and short- and long-term disability coverage HSA/FSA options and an Employee Assistance Program (EAP) Paid time off, including vacation, holidays, and personal days Weekly pay, employee discounts, and more Equal Employment Opportunity & Pre-Employment Requirements mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact [email protected]. Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States. CORPORATE One City Place, Suite 400 St Louis, MO 63141 (800) 464-6172 #J-18808-Ljbffr

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